Due to hygiene reasons we cannot replace a hairpiece that has been worn or adapted in any way as we cant return them to the manufacturer or sell them on. You must be 100% sure upon purchasing that you are happy with everything. If the hairpiece has not been worn or adapted in any way then we can offer an exchange within a 1 month period only. the hair piece will need to be returned to us with everything that it came with including tags, box etc A hairpiece can only be returned within a 3 month timeframe if the is a manufacturing fault present, if that is the case the hairpiece must be returned by us to the manufacturer for them to access. If they deem a manufacturing fault is present then a replacement hairpiece will be provided for you at that time.